Destination Guidelines
Middle East (UAE & Saudi Arabia)
Air and ocean lanes from China to the UAE and Saudi Arabia, including general, battery, branded, and sensitive-cargo channels, with customs and tax handled through our DDP Service.
Transit UAE air about 6–9 business days by channel (indicative); ocean and Saudi lanes available — contact us for current times.
Products We Cannot Accept
Saudi Arabia — Non-Shippable Categories
Channel & Product Categories
Size, Weight & Billing
- Air single-piece limit 300 × 135 × 158 cm; width over 135 cm or height over 158–160 cm requires review.
- Air weight rounding: under 16 kg rounds up to the nearest 0.5 kg; 16 kg and over rounds up to the nearest 1 kg.
- Ocean bills a 0.5 CBM minimum, then in 0.1 CBM units (heavy-cargo conversion 1 CBM = 500 kg).
- Battery products are not accepted in bag packaging (parcel or carton-in-woven-bag excepted).
- Oversize wood-crate/frame cargo is delivered to the door only; the recipient arranges a forklift to unload.
- Single pieces over 100 kg require recipient self-unloading.
Documents, Claims & Payment
- Open an account and mark the intake number and channel code on the handover sheet before delivering goods.
- 100% item-name declaration is required by the airline; battery, magnetic, motor-containing, pure-battery, high-watt, and liquid cargo must be actively declared. Concealment causing customs/airline holds is the sender's responsibility.
- All channels: customs or airline inspection triggered by smuggling, concealment, or false declaration carries a minimum penalty per shipment, borne by the sender.
- Claims cover loss, not damage; they cover piece count, not the unit count inside a box, paid per the declared invoice value, capped at twice the freight of the lost goods. Force-majeure events are excluded.
- Freight collect is supported (not on certain channels); a collect handling percentage applies, refunded about two weeks after receipt.
Have a shipment that touches one of these rules, or need a quote? Our team can confirm what we can carry and prepare a tailored plan.
Contact our team →